FAQ

You will receive a confirmation email from us after you have placed your order. If you did not receive a confirmation email and are concerned about the status of your order, please email us.

When you placed your order, you received a confirmation email. In this email there is a link to track your shipment with Australia Post.

If you have ordered a combination of posters and books, CDs or folded maps, your order will have more than one article as our posters are packaged into tubes. The items may be separated during shipping and may arrive on different days. You can track each article in your shipment using the link in your order confirmation email.

Please email asp@aiatsis.gov.au with the details of your order or with a purchase order and we will issue an invoice to be paid by direct EFT. Please remember to include shipping costs.

There are bookshops which carry a range of ASP titles and/or can order them in. Most are physical shops, though some have online facilities. Please email asp@aiatsis.gov.au for further information.

You’re welcome to pick up items from our Canberra location at 51 Lawson Cr Acton 2601. Please contact asp@aiatsis.gov.au to arrange an order.

We produce eBooks in PDF, ePub and MOBI (Kindle) formats. Prices and formats may vary between retailers. Some devices may need an eBook reading device, so check with the retailer before purchasing. Our titles are available online through major retailers in Australia, New Zealand and overseas, including ebooks.com, Amazon, Apple and Kobo

There are select ASP titles available exclusively as e-books, which cannot be purchased in hardcopy. Please email asp@aiatsis.gov.au for further information.

To purchase copyright permissions for the AIATSIS Maps of Indigenous Australia, please follow the instructions here.

We don’t offer laminating, framing or mounting services. You’re welcome to laminate or frame the map yourself at Officeworks for example. To print the map on a different material please apply for copyright permissions and undertake printing independently.

We offer bulk discounts for our AIATSIS Maps of Indigenous Australia and the Little Red Yellow Black Book 4th edition . For purchases of 10 or more maps or 10 or more Little Red Yellow Black Books a 10% discount will automatically be applied.

We offer free education resources to accompany our publications here.

Please visit the AIATSIS website here.

Book retailers should contact our distributors listed here.

Enquiries relating to AIATSIS can be submitted directly on the AIATSIS website here.

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