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Contact us for international or large domestic orders. These services are temporarily unavailable through our online store.

Shipping Information


Place your orders as early as possible, and by the below dates at the latest, so they have the best chance of arriving in time for Christmas.


Order before

(Sending to WA, NT)

Order before

(sending to ACT, NSW, VIC, QLD, SA, TAS)

Standard 6 December 2022 13 December 2022
Express  13 December 2022 19 December 2022

The AIATSIS Shop will remain open for orders across the festive season, however customer service and shipping will be unavailable between 22 - 31 December. Services will recommence from 3 January 2023.

Current delivery impacts

COVID-19 disruptions and extreme weather events may cause delays.

Delays in delivery may be experienced, however most of our orders are arriving on time. For up to date information about both domestic and international services, please view the Australia Post website

Shipping Fee

Shipping fee will be calculated at checkout.

Transit Times

Packaging and handling times are included in the estimates below.
Regular estimates
Standard 5-12 Business Days 
Express 2-6 Business Days
7-20 Business Days
5-12 Business Days
Transit times and shipping fees vary depending on your delivery location, order size/weight, as well as date and time the order is placed.

International shipping 

International shipping is available and is calculated at checkout. 
Consider that customs clearance may effect international delivery times.

Deliveries to certain countries may be delayed or suspended due to ongoing flight capacity limitations, and disruptions at the destinations.

Our postage service provider is Australia Post. We recommend that you check your country of destination on the Australia Post website before placing your order.

For up to date information about both domestic and international services, please view the Australia Post website

A downloadable copy of your tax invoice will arrive with your shipping confirmation email once your order has been dispatched.

Please contact us to discuss any delivery date requirements.

(02) 6246 1183 
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There’s still time to order for pre-Christmas delivery

Learn more about cut off dates to ensure you place your order in time.

More info

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