Shipping Information
Christmas
Place your orders as early as possible, and by the below dates at the latest, so they have the best chance of arriving in time for Christmas.
| Australia |
Order before (Sending to WA, NT) |
Order before (sending to ACT, NSW, VIC, QLD, SA, TAS) |
| Standard | 6 December 2022 | 13 December 2022 |
| Express | 13 December 2022 | 19 December 2022 |
The AIATSIS Shop will remain open for orders across the festive season, however customer service and shipping will be unavailable between 22 - 31 December. Services will recommence from 3 January 2023.
Current delivery impacts
COVID-19 disruptions and extreme weather events may cause delays.
Delays in delivery may be experienced, however most of our orders are arriving on time. For up to date information about both domestic and international services, please view the Australia Post website.
Shipping Fee
Shipping fee will be calculated at checkout.
Transit Times
| Australia | Regular estimates | |
| Standard | 5-12 Business Days | |
| Express | 2-6 Business Days | |
| International | ||
| Standard | 7-20 Business Days | |
| Express | 5-12 Business Days |
International shipping
Consider that customs clearance may effect international delivery times.
Deliveries to certain countries may be delayed or suspended due to ongoing flight capacity limitations, and disruptions at the destinations.
Our postage service provider is Australia Post. We recommend that you check your country of destination on the Australia Post website before placing your order.
A downloadable copy of your tax invoice will arrive with your shipping confirmation email once your order has been dispatched.
Please contact us to discuss any delivery date requirements.
(02) 6246 1183
asp@aiatsis.gov.au